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Topics Covered:

Privacy & Data Policy

Credit Broker
Information

Lender Information

Future use of your
Information

If you Application is
declined

Credit Reference
Companies

How to obtain
Information about
YOU

Reference Points

Cookies

Amendments to this
policy

Contact Us

Poor Credit Solutions Privacy Statement

Introduction

Poor Credit Solutions are committed to protecting your privacy when you use our online or telephone services.
In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this document regularly to review any possible amendments.

Any questions regarding our Privacy Policy should be directed to Poor Credit Solutions.

Poor Credit Solutions PRIVACY AND DATA POLICY:

In accordance with the Data Protection Act Poor Credit Solutions are required to inform customers, for whom they hold information, of its use. The act is not exclusively for data held on a computer but also includes information that is used within an ordered filing system. This privacy policy explains how this information will be used and handled.

Credit Broker Information:

When applying through Poor Credit Solutions to a licensed credit broker, the information that is gathered will be used to:

  • Process your application
  • To establish suitable credit scoring and help prevent fraud
  • Link information held by credit scoring agencies (eg. Linking information relevant to your application about another person connected to the application)
  • By confirming your link with another person during the application you are declaring that you are entitled to do so or have their express permission to do so, any such information that is declared can be "linked" by the credit reference agencies.

Credit Brokers may use the information provided to:


  • Advise of other products that are available
  • Inform another broker if they are unable to help with your application
  • Inform lenders that might be willing to loan money to you
  • Liaise in the future with products or services that may be of interest
  • Assist within their legal requirements with any recognised governing body

In line with the Data Protection Act it is the requirement of the company holding this information to keep it up to date and accurate.

Lender Information:

Throughout the application process lenders in receipt of information about people or companies are obliged to advise you of how the information will be used. This will usually be expressed in a "statement" close to a signature box.

Most lenders will confirm all information provided by you for the application, at least by way of Credit Reference Agency searches for point scoring. Each time a search is made this will be recorded by the agency and may be disclosed to organisations that may later make a search. Information such as previous borrowing and repayments will be disclosed and incorporated into credit scoring.

PLEASE NOTE:

From time to time Poor Credit Solutions may use additional credit agencies to help prevent fraud. This may on occasion slow down an application but is often required to obtain a loan or mortgage.

Future Use Of Information

Once a loan is made the lender may keep records of payments for their own records. It is also likely that payment information will be passed to the credit reference agencies and shown in future "searches".

If Your Application Is Declined:

If lenders choose not to loan, they are not obliged to inform you of the exact reason for this. Usually this will be due to the belief that you would be unable to repay the amount or because of previous "Bad Credit". If you are in any doubt, you may ask the lender to advise you of the credit reference agency used so that you can obtain information held about you (There may be a small fee for this with some credit reference agencies).

Please Note - that loans are awarded solely at the lenders discretion.

Credit Reference Companies:

Poor Credit Solutions may refer to the UK's main credit reference agencies when considering your application. You may be required to provide additional information such as proof of address and electoral registration information to work with some finance providers.

How You Can Obtain Information Held That May Effect Your Credit Scoring:

If you would like to request a copy of information held that may effect you credit scoring from any Lender / Broker or Agency, you may request to see this at anytime. A fee of up to £10 may be charged, the firm must reply within 40 days from receipt of payment. If you would to obtain information held with a credit reference agency you will need to pay £2 and the company must respond within 7 days.

Reference Points:

If you would like to find out any further information regarding legal information around this policy you may like to visit: www.dataprotection.gov.ukor request the current "No Credit" Leaflet from PO BOX99, Nelson, BB9 8GS

Cookies:

Poor Credit Solutions may use some cookies on this website, these do not hold any personal information and are used for tracking visitors of this website.

Amendments to this Policy:

We withhold the right to amend this policy as required, any substantial changes will be highlighted on this website.

Contact Us:

If you have any questions about this policy, please do not hesitate to contact:

Poor Credit Solutions, 0845 508 3252, 9 Leopard Court, Norwich, Norfolk. NR3 1NN.